Andrea Denault, CPSS
Andrea has been with the FSN team since April 2021. She is a member of our Patient Service Team who will greet you with a smile when you come in. Andrea is a Certified Patient Service Specialist (CPSS). She enjoys creating a welcoming environment for any guest who comes through our doors. Andrea is married and has one son and a rescue dog named Piper. When not at work, she enjoys spending time with her family, finding new series to watch on Netflix, cooking, and helping to plan and organize events at her son’s school.
Dana Bass has been a part of the FSN team since May 2019 as a Patient Service Representative in our call center. She assists in scheduling patient appointments, obtaining and updating patient demographics, and verifying medical insurance benefits and eligibility. She has 27 years of experience working in the medical field, starting as a certified nursing assistant. In her free time, she enjoys spending time with her three kids, her dog Coco, and her cats, Dylan and Captain.
Meagan Cook, CPSS
Meagan is the newest addition to the FSN Patient Service Team. She recently moved to the area from Dallas, Texas. Meagan is a Certified Patient Service Specialist (CPSS) who enjoys working with patients to ensure that they receive a warm welcome when they come into our office. She has performed a handful of different medical office roles over the last decade which provided her with a great knowledge bank. Meagan is a mother of 5 children that range in ages from 9 months to 10 years. When not at work, she loves to go on nature adventures with her kids and do various arts and crafts.
Nancy Pierson, CPSS
Nancy has been part of the FSN team since September 2019. As a member of our Patient Service Team, she is one of the smiling faces you will see greeting you at our front desk. Nancy is a Certified Patient Service Specialist (CPSS) dedicated to providing our patients with a great experience. She enjoys meeting patients and talking with them. Nancy is married and has four daughters. She enjoys the outdoors and spending time with her family and friends.
Rita LaGesse, CPSS
Rita has been a part of the FSN team for over 3 years. She is a Certified Patient Service Specialist (CPSS) and works in our call center, along with helping out at the front desk. She is our scheduling expert and is the pleasant voice you hear when you call to set up an appointment. In her free time, she enjoys traveling, gardening, and spending time with her family. Her favorite thing about working at FSN is the family atmosphere among the staff and the patients.